Hey, how can we help?

Hey, how can we help?

Food Storage

Caring and Cleaning

How do I clean the silicone seal?

How long is the warranty on the containers?

Can I store my container in the fridge and/or freezer?

What is borosilicate glass?

Can my food container discolor?

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In Use

Are the containers airtight? Are the containers leakproof?

Why is my lid not microwave safe?

Is my container microwave safe?

Is my container oven safe?

Vacuum Function

How can I remove the vacuum seal of my container?

Can the container be put in a preheated oven directly from the freezer?

Can I safely store my food in the containers?

How do I know if the vacuum is still sufficient? Can I repeat the vacuum process if necessary?

Is there any food I'd better not vacuum store?

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Before first use

What do I need to do before first using my storage container?