Hey, how can we help?

Hey, how can we help?

Food Storage

Caring and Cleaning

How do I clean the silicone seal?

How long is the warranty on the containers?

Can I store my container in the fridge and/or freezer?

What is borosilicate glass?

Can my food container discolor?

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In Use

Are the containers airtight? Are the containers leakproof?

Why is my lid not microwave safe?

Is my container microwave safe?

Is my container oven safe?

Vacuum Function

Is there any food I'd better not vacuum store

How can I remove the vacuum seal of my container?

Can the container be put in a preheated oven directly from the freezer?

Can I safely store my food in the containers?

How do I know if the vacuum is still sufficient? Can I repeat the vacuum process if necessary?

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Before first use

What do I need to do before first using my storage container?